IT Storefront Developer

Role Overview

• Provide expertise on technical capabilities related to development of ServiceNow.
• Develop technical solutions, implement them, and perform integration and functional testing.
• Work with senior leadership and a team with a variety of subject matter expertise on the criteria and process maps required for the ServiceNow environment development.
• Provide excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members.
• Ability to understand technical and functional design requirements related to ServiceNow.
• Create and manage scripts and workflows/flows.
• Build dashboards based on application data models and external data sources.
• Address problems of systems integration, compatibility and multiple platforms.
• Consult with project teams and end users to identify application requirements.
• Instruct, assign, direct and check the work of others on the development team.
• Participate in development of software documentation and technical reports.
• Participate in Agile ceremonies and backlog refinement.

Requirements

• Active Secret clearance preferred; or ability to obtain/maintain Secret clearance
• 12+ Years of relevant experience (Bachelor’s Degree in applicable field may be substituted for 5 years of experience).
• Intermediate to Advanced level of ServiceNow development skills
• Advanced experience with ServiceNow implementations
• Experience with development and implementation of ServiceNow ITSM modules
• Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management or other ITSM application
• Experience with relational databases (e.g. MySQL, Oracle)
• Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs
• all scripted aspects of the ServiceNow system.
• Experience with ServiceNow client and server-side JavaScript and the ServiceNow APIs.
• Scripted Web-Services, AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup and Integration of ServiceNow to Other Applications.
• Customizing ServiceNow using UI Pages, UI Macro & CMS using CSS, HTML, Jelly.
• Experience presenting and conducting demo reviews with client stakeholders.
• At least one of the following certifications: Certified ServiceNow Developer, Certified ServiceNow Administrator, Certified Implementation Specialist (ITSM, CSM, or similar)
• A fundamental understanding of ITSM, ITIL and CMDB.
• Significant experience with complex catalog items and supporting flows.
• JavaScript/AngularJS development experience.
• System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP.
• Strong communication, presentation, and writing skills.

Tech Stack

• Angular
• ITSM
• JavaScript
• MySQL
• Oracle
• ServiceNow
• SOAP

Benefits

• healthcare
• wellness
• financial
• retirement
• family support
• continuing education
• time off benefits