Operations Manager

Role Overview

• Manages the daily safe, efficient, legal and economical operations associated with terminals and customer interactions
• Facilitates compliance to corporate health, safety, and environmental affairs policies
• Supports sales efforts consistent with corporate and regulatory compliance, health, safety and environmental affairs standards
• Implements and manages applicable health and safety program
• Conducts timely and detailed incident investigations and communicates root causes and recommends corrective and preventive measures
• Regularly briefs upper management on performance, including cost and productivity opportunities and issues
• Maintains a supervisory presence throughout the branch
• Ensures daily pre-shift meetings are held, and regularly communicates expectations to employees
• Manages day-to-day work activities to ensure operational goals and objectives are met
• Creates a positive work environment and fosters employee ownership of branch operations and performance
• Oversees the completion of drug testing and medical surveillance as required
• Leads interviewing, hiring, training and evaluating personnel
• Develops email communications and correspondence with internal and external customers
• Regularly participates in District LOB Business Meetings
• Prepares and presents comprehensive Branch Reviews to Leadership
• Manages budget and operating plan to achieve branch goals
• Responsible for meeting customer requirements and fulfilling orders in a cost-effective manner
• Ensures company quality processes are adhered to at the local level
• Partners with appropriate departments to resolve product quality issues
• Directs inventory management process
• Ensures proper maintenance, upkeep and housekeeping of owned/leased facilities
• Implements initiatives to improve operations
• Proactively identifies and leads process improvement initiatives

Requirements

• High School Diploma/GED required
• Bachelor’s degree preferred or equivalent experience
• 5-7 years experience in operations
• Experience with governmental requirements related to the chemical industry; i.e. OSHA, EPA, RCRA, DOT, etc. preferred
• Knowledge of chemical distribution facility operation preferred
• Working knowledge of hazardous chemicals preferred
• Experience working in ERP systems, SAP preferred
• Supervisory Leadership; proven ability to communicate with, support, and motivate employees to achieve operational objectives
• Strong verbal/written communication skills
• Able to multi-task and prioritize effectively in a team environment
• Analytical; ability to track, record and report department metrics
• Process improvement projects
• High level of decision-making ability; balancing customers’ needs and company objectives
• Strong organization skills with the ability to handle diverse and significant workload
• HazMat certification or Hazwoper Certification
• Ability to lead in emergency response situations
• Working knowledge of Microsoft Office applications; Excel and Word
• Basic understanding of ERP systems, SAP preferred

Tech Stack

• ERP

Benefits

• health, vision, dental coverage
• industry-leading retirement and time off programs
• strong work/life flexibility
• targeted annual company bonus (if applicable to your role)
• annual salary reviews