Business Process & Data Analyst, Customer Business Data Steward

Role Overview

• Execute and define processes and procedures for monitoring, analyzing, correcting, and maintaining data for assigned data objects.
• Leverage existing processes such as those managed and completed by the Enterprise Data Governance team to update governed master data objects.
• Collaborate with existing data channels to gather and update master data within our CHS systems.
• Engage with other data stewards, data owners, data management, and data enablement teams across CHS to take appropriate actions with the goal of increasing the data’s usability, quality and fit for purpose for our business.
• Partner with business and technical subject matter experts to identify, analyze, and document data migration cleansing and transformation rules from legacy source systems.
• Collaborate with enterprise data management analysts and IT to resolve technical issues with data governance tools.
• Create and facilitate training to internal and external stakeholders.
• Work in partnership with data owners, data management leadership, and data council to define and set data quality standards and improve processes for the assigned data object.
• Lead data initiatives to support data owner and data object priorities.
• Drive and execute cataloging of assigned data objects.
• Resolve conflicts by applying creative problem-solving skills to mitigate disputes.
• Define, develop, and measure data quality key performance indicators (KPIs) and metrics in partnership with IT.
• Track and evaluate performance and collaborate with others to create efficiencies.
• Present key performance indicators and metrics to data owners, data management leadership, and internal stakeholders depicting opportunities for improvement and measures of success.

Requirements

• High School Diploma (or equivalent)
• 2+ years of experience in data management and governance, or customer data related fields
• Demonstrated ability to lead initiatives, accomplish objectives, and influence across an organization
• Direct application of data governance or data management practices
• Bachelor’s degree in business, supply chain, marketing, or data related degree (additional qualification)
• Experience with data quality, data cataloging, and analytics tools
• Experience leading continuous improvement projects and tasks
• Experience effectively using multiple ERP systems
• Proficient in MS Office Suite including Excel, PowerPoint, Visio, etc.

Tech Stack

• ERP

Benefits

• medical
• dental
• vision
• wellness programs
• life insurance
• health and dependent care spending accounts
• paid time off
• 401(k)
• pension
• profit sharing
• short
• and long-term disability
• tuition reimbursement
• adoption assistance