Assess and document current-state processes across R&D and operational functions
Identify inefficiencies, duplication, and gaps in accountability
Design future-state processes aligned with best practices and organizational scale
Develop clear process documentation including: Process maps and flowcharts, Standard Work Instructions (SWIs), Procedures and operating guidelines
Own and drive action plans to close process gaps and support adoption
Independently design and facilitate workshops, Kaizen events, process reviews
Engage cross-functional stakeholders to drive alignment and ownership
Influence outcomes through strong facilitation, storytelling, and data-driven insights
Lead a diverse array of projects, coordinating within HATCI as well as with outside HMG affiliates
Define project structure – scoping, organization, building project team, risk management, budget management, project tracking
Create project deliverables
reports, procedures, documentation, etc.
Create executive-ready materials and updates for senior leadership
Translate complex operational topics into clear, concise messaging
Prepare recurring operational review content and ad-hoc analyses
Support administration of operational KPIs
Support deployment and adoption of modern business tools
Assist with tool configuration, governance models, and training materials
Act as a bridge between end users, leadership, and IT/system owners
Work closely with all HATCI functional groups (e.g. Engineering, Finance, Leadership)

Demonstrated experience in: Business process improvement
Operational transformation
Working within engineering or R&D organizations
Bringing an analytical and structured approach to solve ambiguous or loosely defined problems
Previous experience working with or within a Korean company or business culture
Fluency in English required; Korean language skills highly desirable
Excellent communication and interpersonal skills
Proven ability to influence without direct authority
Comfortable operating in ambiguity and rapidly changing environments
Confident facilitator and presenter; able to motivate and mobilize teams
High level of ownership, independence, and professionalism
Desired Software & Technical Proficiency: Microsoft 365 Suite (Word, Excel, PowerPoint, Outlook, Teams); strong PowerPoint storytelling; Power BI and/or Tableau (dashboard creation and interpretation); Jira, monday.com (or similar Work OS / PPM platforms); Confluence, Notion (or similar Knowledge Management platforms); SAP

Zero-dollar employee premiums on Medical, Dental, and Vision for you and your family
100% employer-paid disability and life insurance
Generous paid time off including vacation, sick and abundant holidays
A global environment that fosters diversity
Competitive salaries
Retirement savings and planning benefits
Access to health savings accounts and flexible spending accounts
Opportunity to shape the success of a growing R&D organization
Direct exposure to senior leadership and strategic initiatives
High-impact role with visible results

R&D Operations Engineer

Key skills