Define, measure, and report on success metrics for complex projects and pilots to evaluate performance and guide decision‑making
Use data to identify high‑impact opportunities to improve sales performance, operational efficiency, and customer outcomes across the mortgage origination funnel
Partner with Sales, Operations, and Product leaders to translate business challenges into analytic questions and deliver actionable, data‑driven recommendations
Collaborate with Engineering teams to identify necessary data sources and provide clear requirements for datasets and data models needed for analytical use cases
Work closely with internal customers to understand and refine requirements, designing analytic solutions that creatively solve complex business problems

Bachelor’s degree in a quantitative field or equivalent practical experience
5–10 years of experience in an analytical role, using data to inform business decisions
Experience communicating complex concepts to non‑technical stakeholders, with strong business acumen and the ability to connect customer problems to business strategy
Strong bias for action, including applying the 80/20 rule to prioritize high‑impact analyses and estimate the impact and relative priority of potential projects
Ability to independently design and communicate an analytical roadmap to peers and senior stakeholders
Deep, intuitive understanding of core statistical concepts (e.g., probability, randomness, correlation, sampling distributions)
Expert in SQL and business intelligence/visualization tools (e.g., Tableau); experience with scripting and automation (such as Python or similar) is preferred.

Senior Business Intelligence Analyst

Key skills