Billing Specialist

Role Overview

• Provide billing services for ISBH.
• Complete billing-related activities including, but not limited to the following: Claim EDI creations for various payers.
• Self-pay claim processing.
• Payment posting.
• Claim denial investigations and remediation.
• Carelogic Billing / AR configuration and setup.
• Interact with payment/clearinghouse portals.
• Communicate the status of tasks.
• Support ISBH staff and external customers to resolve common errors.
• Interact with ISBH staff and external customers positively, providing excellent customer service.
• Maintain advanced knowledge of: Ohio's Behavioral Health Payment Environment, Carelogic software and Billing / AR functionality, Ohio MCO billing requirements, ISBH and customer-required content.
• Attend internal and external training as needed.
• Participate in special projects as requested by the Billing Manager.
• Other duties as assigned.

Requirements

• A high school diploma or GED is required, a bachelor's degree, is preferred.
• Three years of experience working in Ohio behavioral health Medicaid billing.
• Three years of experience using an electronic health record system to process claims, experience with Carelogic preferred.
• Demonstrates a high degree of cultural awareness.
• Ability to effectively communicate through verbal/written expression.
• Must be able to operate in an Internet-based, automated office environment.

Benefits

• Medical
• Dental
• Vision
• Short-term Disability
• Long-term Disability
• 401K w/ Employer Match
• Employee Assistance Program (EAP) provides support and resources to help you and your family with a range of issues.