Collaborate with Zendesk Account Executives, pre-sales teams, and partners to identify and pursue sales opportunities.
Engage with vendors and delivery partners to align on best practices and sales strategies.
Assist with running customer discovery calls and managing deal progress across the territory.
Partner with AWS and Amazon Connect AEs to work backwards from customer requirements.
Run regular forecast cadences with regional teams and the Zendesk for Contact Center leadership.
Coordinate with pre-sales teams to deliver tailored value propositions aligned with customer needs.
Advocate for continuous improvement and innovation with customers by staying ahead of industry trends and emerging technologies.
Represent Zendesk for Contact Center at regional events and conferences.

Competitive salary and benefits package.
Opportunities for professional growth and development.
A collaborative and inclusive work environment.
The chance to lead transformational contact center initiatives leveraging cutting-edge technologies.

Sales Specialist, Contact Center

Key skills