Revenue Operations Lead

Role Overview

• Own Salesforce administration, ensuring a clean, scalable, and well-governed CRM.
• Maintain lead routing, assignment rules, workflows, and automations.
• Manage and update Rules of Engagement (ROE) across Sales, SDR, and CS teams.
• Oversee territory management, including segmentation and coverage optimization.
• Process variable compensation, ensuring accuracy in payouts, quota attainment, and SPIFF tracking.
• Partner with Sales leadership on compensation mechanics and dispute resolution.
• Support Sales, SDRs, and Customer Success with data requests, pipeline insights, and process clarity.
• Build dashboards and reporting for Sales, Marketing, and CS.
• Analyze funnel performance, conversion rates, pipeline trends, and revenue forecasts.
• Provide insights to leadership to guide strategy, resourcing, and quarterly planning.
• Ensure data accuracy across lead, account, opportunity, and customer objects.
• Partner with Marketing and Product to identify bottlenecks and growth opportunities.
• Support lifecycle and campaign analytics (activation, retention, reactivation, etc.).
• Evaluate GTM experiments and measure their impact on pipeline and revenue.
• Collaborate cross-functionally to ensure smooth handoff between Sales → CS → Operations.

Requirements

• 4+ years of experience in Revenue Operations
• Salesforce Administrator Certification (required).
• Experience with variable compensation processing for Sales/CS teams.
• Strong background in territory management and GTM segmentation.
• Hands-on experience owning and updating Rules of Engagement.
• Prior experience in a high-growth startup.

Benefits

• Equity
• Everyone at Nitra is an owner. When the company wins, you win.
• Competitive Salary
• You’re the best of the best, and your salary will reflect your experience and reward your contributions to Nitra.
• Health Care
• Your health comes first. We offer comprehensive health, vision, and dental insurance options.
• Retirement Benefits
• Your financial stability matters to us so we provide a generous employer 401K match.
• Nitra maintains a hybrid work policy, with team members working from the office four days per week and Wednesdays designated as a work-from-home day.