About this role

Handle escalated claims files that have complex contents or additional living expense damages
Conduct a thorough coverage investigation of the loss and ensure the policy was applied correctly
Use advanced technology to identify damages and write a contents damage estimate
Communicate empathetically with customers and help them through their claim process
Negotiate claim settlements with customers in accordance with business unit standard methodologies
Coordinate with structure adjusters to ensure holistic handling of the claim file
Use data and analytics to tell a story and influence decision making

3+ years of previous experience handling property insurance claims preferred
Prior experience using estimating software like Xactimate for complex contents estimating preferred
Valid driver's license and willingness to travel as part of the job requirements
Computer literate & typing skills
Organized and able to multi-task in a fast-paced environment
Clear and professional communication – both written and verbal

Large Loss Contents Property Adjuster – Field Estimating

Key skills