Senior Business Analyst, Genetics – HIT Integration

Role Overview

• Partner cross-functionally with Commercial Operations, Sales, IT, Revenue Cycle, Program Management, Lab, and other stakeholders to identify and deliver improvements across ordering, resulting, and commercial workflows.
• Gather, analyze, and translate business and functional requirements into clear, implementation-ready artifacts, including process maps, user stories, acceptance criteria, and Standard Operating Procedures (SOPs).
• Lead the analysis and improvement of internal processes and systems impacting ordering and resulting, including design, testing, validation, training, and post-go-live support.
• Define, track, and communicate initiative success metrics, delivering leadership-ready insights and recommendations related to adoption, reliability, and operational readiness.
• Serve as a subject matter expert for products and test menus during client-facing HIT/Electronic Health Record (EHR)/Lab Information Systems (LIS) integration efforts, supporting current
• and future-state workflow design.
• Elicit and document interoperability and integration requirements, coordinating cross-functional delivery, testing, go-live readiness, and issue resolution with internal teams and vendors.
• Monitor post-launch adoption and performance, incorporating stakeholder feedback to drive iterative workflow enhancements and reduce exceptions.
• Work independently to solve complex problems, lead project workstreams, influence cross-functional partners, and serve as a resource to less-experienced colleagues while upholding company values and quality standards.
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
• Support and comply with the company’s Quality Management System policies and procedures.
• Maintain regular and reliable attendance.

Requirements

• Bachelor’s degree in Business Administration, Healthcare, Information Systems, Engineering, or field as outlined in the essential duties; or High School Diploma or General Education Degree (GED) and 4 years of relevant experience as outlined in the essential duties in lieu of a Bachelor’s degree.
• 5+ years of progressive experience in Business Analysis / Technical Business Analysis / Integration Analysis / Implementation / Solutions-focused roles with demonstrated ownership of delivery artifacts and cross-functional execution.
• 1+ years of experience working in Health Information Technology, Marketing, or Commercial field(s).
• Strong technical understanding on how healthcare systems operate.
• Demonstrated ability to gather, analyze, and document requirements and translate needs into solution designs, test plans, and implementation-ready documentation.

Benefits

• paid time off (including days for vacation, holidays, volunteering, and personal time)
• paid leave for parents and caregivers
• retirement savings plan
• wellness support
• health benefits including medical, prescription drug, dental, and vision coverage