ERP Systems Director

Role Overview

• Own the vision & roadmap for PayJoy’s finance systems, ensuring scalability, compliance, and alignment with our growth strategy with an ERP-agnostic mindset.
• Lead & mentor a high-performing team of ERP administrators, developers, and analysts.
• Drive excellence in NetSuite, optimizing financials, CRM, SCM, and custom workflows, while preparing for future transitions (e.g., Oracle).
• Lending Systems Acumen: Provide leadership in the design and optimization of systems supporting a lending lifecycle, including loan origination, servicing, payments, collections, and related financial reporting.
• Ensure robust integration with lending systems, treasury, expense, and BI tools, maintaining clean data flows for accurate financial reporting.
• Project Management: Oversee all phases of ERP-related projects, from requirements gathering and design to testing, deployment, and post-implementation support. Manage project scope, timelines, budgets, and resources effectively.
• Data Integrity & Reporting: Ensure the accuracy, integrity, and security of data within NetSuite. Develop and maintain robust reporting and analytics capabilities with a deep understanding of lending-specific accounting treatments (e.g., revenue recognition for loans, interest accruals, charge-offs, loan loss provisioning).
• Stakeholder Collaboration: Partner closely with finance, accounting, operations, engineering, product, and other departments to understand their needs, gather requirements, and deliver effective ERP solutions.
• Build for compliance: design and maintain systems to meet PCAOB standards, SOX internal controls, and GAAP requirements, especially around loan accounting, provisioning, and revenue recognition.
• Manage vendors & consultants, holding them accountable to deliver on strategic initiatives.
• Champion change management, ensuring seamless adoption of new processes and systems across global teams.

Requirements

• 10+ years leading finance systems or ERP platforms, with deep NetSuite expertise and a strong grasp of broader ERP architectures.
• Experience building systems that meet rigorous audit & compliance requirements (PCAOB/SOX/GAAP).
• Ideally some experience with other ERPs (Oracle, SAP, MS Dynamics) or planning large-scale transitions.
• Strong coding or development experience in general, with a plus for NetSuite-specific development experience (SuiteScript, SuiteTalk, SuiteFlow and saved searches/reports).
• Very familiar with the accounting principles and practices specific to a lending company, including revenue recognition, interest accrual, and impairment.
• A collaborative, hands-on approach — comfortable working across time zones and cultures in a fast-paced, mission-driven company.
• Excellent project management, organizational, and problem-solving skills, with a data-driven approach to decision-making.
• Exceptional communication, interpersonal, and stakeholder management skills. Ability to translate technical concepts to non-technical audiences.

Tech Stack

• ERP
• Oracle

Benefits

• 100% Company-funded health insurance for employee and immediate family
• Company-funded employee life and disability insurance
• $2,000 annual Co-working Travel perk
• $2,000 annual Professional Development perk
• $340 Monthly Commuter benefit
• 401k contribution of 3% of salary (up to IRS limits)
• Headphone benefit, home office equipment allowance and wellness perks
• Catered lunches
• 20 paid vacation days, unlimited sick leave