Provide proactive recommendations, introducing new solutions that add value and drive engagement
Ensure customer satisfaction and retention by delivering top-notch service and innovative solutions
Sales Growth, Cross-Selling & Upselling: Identify need to bring in additional DTN expertise and solution engineer resources for ongoing account expansion.
Negotiate contract renewals above a set threshold, ensuring continued success and profitability
Hunt for Additional Opportunities: Continuously analyze accounts for new business opportunities, leveraging industry insights and customer feedback
Requirements
5 years of experience in software and/or SaaS sales
5+ years of experience in account management, consultative sales, or B2B client relations
Strong understanding of the aviation and weather sectors
Exceptional communication, negotiation, and relationship-building skills
Proven ability to drive revenue growth through cross-selling and upselling
Self-motivated, with a strategic mindset and proactive approach to account management
Proficiency in Salesforce for tracking leads and managing pipeline
A consultative and professional approach to engaging with customers
Ability to adapt quickly to changing circumstances
Benefits
Competitive Salary
Unlimited PTO
Collaborative and dynamic work environment.
Flexible working hours
Remote work model
Competitive Medical, Dental and Vision Insurance Plans
6% 401K matching
Unlimited access to 13k+ courses via learning platform to support employee career advancement