Associate Account Manager

Role Overview

• Serves as the primary day-to-day contact for assigned accounts
• Manages account execution, timelines, and deliverables end to end
• Leads client communications, status updates, and performance discussions
• Develops and presents reports, insights, and recommendations
• Coordinates with cross-functional teams to meet client needs and expectations
• Identifies risks, resolves issues, and adjusts plans to ensure successful outcomes
• Supports account growth through retention, renewals, and expansion opportunities
• Contributes to account strategy, planning, and new opportunity discussions

Requirements

• Bachelor's degree or equivalent practical experience
• 3–5 years of experience in account management, client services, or a related role
• Strong relationship management and client communication skills
• Ability to translate data and performance into clear insights
• Effective prioritization and project management
• Sound judgment and problem-solving in dynamic environments
• Confident presentation and storytelling skills
• Collaborative leadership without direct authority

Benefits

• medical, dental, and vision coverage
• paid time off
• disability insurance
• 401(k) with company match
• life insurance
• parental leave
• adoption assistance
• tuition assistance
• employer/partner discounts