Assist in the coordination of contracts with the Business requestor, Finance and relevant Technology Services Personnel to develop the contract business terms
Assist with HIT Department Budget preparation and information gathering process
Ensure contractual Service Level Agreements (SLAs) are adhered to
Maintenance and tracking of all contract issues from initiation to resolution with proper documentation
Provide input to evaluation, selection, and contract negotiations for acquisitions
Perform periodic audits of invoices to ensure vendor is charging negotiated contract prices

Bachelor's Degree (or equivalent knowledge) in Computer Science, Information Technology, or Business
Typically requires 3 years of experience in a Computer Science, Information Technology or Business Administration related field
Computer literacy with Microsoft Office Suite
Experience in working with large-scale automated material management systems
Demonstrated sourcing and negotiation experience with major software suppliers
Previous experience supporting IT systems on how they function

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short
and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

IT Business Operations Analyst

Key skills