Senior Program Manager, Digital Business Transformation

Role Overview

• Develop and execute program strategies for complex enterprise technology initiatives, ensuring alignment with organizational goals, digital transformation roadmaps, and stakeholder expectations.
• Oversee the creation and management of integrated, resource-loaded master schedules, budgets, and risk management plans; adjust priorities based on evolving business needs and program critical path.
• Serve as the single point of contact for program execution, facilitating communication between business units, IT, vendors, and executive leadership.
• Ensure high customer and stakeholder satisfaction.
• Lead change management strategy and execution, including stakeholder analysis, communications planning, training strategy, readiness assessments, and adoption metrics.
• Partner with business leaders to ensure cultural, process, and behavioral changes are embedded for long-term success.
• Lead enterprise change management efforts, identifying risks, dependencies, and impacts to business operations.
• Develop and execute mitigation plans to ensure smooth adoption of new systems and processes.
• Establish and manage program controls, success criteria, and KPIs.
• Provide regular program status updates and executive-level briefings on progress, risks, and financial performance.
• Partner with product owners, solution architects, functional leads, and operations to ensure successful system design, development, testing, deployment, and adoption.
• Support opportunity analysis, vendor selection, and proposal development for new initiatives. Drive continuous improvement by leveraging lessons learned and industry best practices.

Requirements

• Bachelor’s degree in Business, Information Systems, Engineering, or related field (or equivalent combination of education and experience)
• 12–15 years of experience managing large-scale programs, with a proven track record in digital transformation, enterprise application implementations, and/or major system upgrades
• PMP, PgMP, or equivalent certification
• Demonstrated success leading multi-million-dollar programs with complex technical and business change adoption components
• Deep understanding of project management methodologies, organizational change management principles, systems development lifecycle (SDLC, Agile, and hybrid approaches), and developing risk management & mitigation plans
• Strong stakeholder engagement skills, with the ability to navigate competing priorities and influence without direct authority
• Proficiency in Microsoft Project, Excel, PowerPoint, and other program management tools (e.g., Smartsheet, Jira, etc.).
• Exceptional communication, leadership, and strategic thinking skills
• Some travel required (~20%)

Tech Stack

• PMP
• SDLC

Benefits

• medical
• dental
• vision
• 401K with company matching
• a 9/80 work schedule
• paid holiday shutdown