Serve as the subject matter expert for Jira, Confluence, and related Atlassian tools.
Design, develop, and maintain integrations between Atlassian tools and other enterprise platforms (e.g., ServiceNow, Workday, Power BI, SharePoint).
Use APIs, web services, or integration platforms to streamline data exchange.
Implement automation rules, scripts, or workflows to reduce manual effort and improve accuracy.
Ensure compliance with governance, access control, and data management policies.
Partner with PMO, portfolio teams, and IT Operations to align Jira workflows with established project and portfolio methodologies.
Translate business requirements into tool configurations that enforce governance, standardization, and reporting consistency.
Monitor user adoption trends to identify and implement continuous improvements.
Conduct periodic audits of configuration, data integrity, and integration effectiveness; recommend and implement enhancements.
Build and maintain dashboards and reports in Jira, Confluence, and Power BI that provide visibility into portfolio health, risks, and KPIs.

3–6 years of experience in Jira administration, Atlassian tools integration, or a similar technical role.
Hands-on experience with Jira and Confluence.
Familiarity with ServiceNow, Workday, or other enterprise systems integration.
Solid understanding of project management and PMO functions (Agile, Waterfall, or hybrid frameworks).
Experience automating workflows and improving tool usability to reduce administrative overhead.
Ability to translate user and process requirements into technical configurations.
Proficiency with Power BI, Excel, and collaboration tools (Teams, SharePoint).
Strong analytical, problem-solving, and communication skills.
Preferred Atlassian certifications (ACP-610, ACP-620, ACP-420, or equivalent).
Experience with scripting languages (e.g., Python).
Experience with data visualization and analytics integration (e.g., Power BI).

Jira, Atlassian Tools Administrator

Key skills