Intake Customer Service Representative, Per Diem

Role Overview

• Ensures intake information meets established admission criteria
• Processes intake information accurately and efficiently to the appropriate team
• Services the patient in a timely manner

Requirements

• High School diploma required
• Associates degree/technical certification preferred
• Three (3) years prior experience in healthcare setting required
• Experience working in a call center related to health care is preferred
• Managed care experience preferred and knowledge of medical terminology required
• Sales and/or marketing experience required
• Must have customer relations experience; comfortable working with a diverse clientele
• Demonstrated competency in office/administrative procedures
• Demonstrated ability to use computers, set up filing/record-keeping systems, and manage multiple priorities
• Need to be proficient with PCs
• experience with various software packages, MS Office required
• Previous CSR experience required