Supervisor, Systems Engineer

Role Overview

• Provide daily leadership, coaching, and guidance to systems engineers, fostering a culture of collaboration, accountability, and continuous improvement.
• Manage team assignments, workload distribution, and prioritization of engineering tasks.
• Conduct regular 1 on 1 meetings, performance check-ins, and contribute to annual reviews and development planning.
• Mentor engineers in technical growth, documentation quality, and project execution.
• Coordinate the intake, assignment, and tracking of requests from Product Line Management, Sales, Manufacturing, and Project teams.
• Ensure engineering tasks are completed on schedule and meet defined standards for quality, accuracy, and documentation.
• Maintain team processes, SOPs, and best practices to ensure consistency across engineering outputs.
• Support the integration of new tools, workflows, and automation to improve team efficiency.
• Provide senior-level technical guidance on system design, networking, integration, and security.
• Review and approve engineering design artifacts, documentation, build guides, and standards.
• Serve as an escalation point for complex technical challenges, customer issues, and cross-functional integration questions.
• Ensure technical alignment between engineering teams, PLM, manufacturing, and security.
• Partner closely with Manufacturing, PLM, Sales Engineering, Project Engineering, and Security teams to ensure solutions meet functional, compliance, and customer needs.
• Facilitate communication and information flow between engineering teams and other internal stakeholders.
• Participate in roadmap discussions, planning sessions, and technical reviews to represent team capabilities and constraints.
• Ensure engineering outputs follow security-hardening best practices, version control standards, and documentation requirements.
• Support security reviews and work with cybersecurity teams to validate remediation activities.
• Promote adherence to standardized configurations, build templates, and architecture guidelines.
• Assist with training efforts for internal technical teams on new products, infrastructure components, or third-party solutions.
• Provide improvements to systems, tools, and engineering workflows.
• Other duties as assigned.

Requirements

• 5+ years of experience in systems engineering, network engineering, or technical product integration.
• Demonstrated technical expertise in networking, system architecture, VoIP, or hardware/software integration.
• Prior experience leading projects, mentoring team members, or acting as a technical lead.
• Strong organizational and communication skills, with the ability to coordinate multiple initiatives simultaneously.
• Previous people-leadership or supervision experience.
• Experience in manufacturing support or hardware-centric product environments.
• Familiarity with cybersecurity practices, system hardening, and secure configuration baselines.
• Experience with VoIP, telecom systems, or custom hardware platforms.
• Experience defining processes, standards, or quality assurance frameworks.
• Bilingual in French and English is an asset.

Tech Stack

• Cyber Security
• VoIP

Benefits

• Equal Opportunity Employer