Employee Relations Specialist

Role Overview

• Serve as a trusted resource for employees and managers by providing guidance on workplace concerns, policy interpretation, performance management, and conflict resolution
• Partner with managers to address performance and conduct issues, including identifying areas for improvement, outlining expectations, and supporting accountability efforts
• Conduct prompt, thorough and impartial internal investigations related to business professional complaints, misconduct and/or policy violations; document findings and provide recommendations for review by HR leadership
• Prepare, maintain, and safeguard accurate, timely, and confidential employee relations records in accordance with firm practices and applicable laws
• Communicate with employees in a professional, empathetic manner, ensuring concerns are heard, appropriately reviewed, and addressed in a timely way
• Advise managers on best practices related to employee relations, documentation, difficult conversations, and compliance with firm policies and employment laws
• Assist with HR initiatives and projects that support employee experience, engagement, and workplace culture
• Assist with administering the introductory and annual performance evaluation process
• Review, understand and apply firm policies and practices, and provide employees with clear, consistent explanations of policies and procedures
• Maintain compliance with federal, state, and local employment laws and regulations across the firm’s footprint
• Maintain a thorough understanding of business professional positions and expectations to effectively support performance coaching and employee relations needs
• Support onboarding and offboarding processes, including participating in new hire orientation and conducting exit interviews

Requirements

• Bachelor’s Degree is required
• Minimum of three years of employee relations experience in a professional services environment required; five years preferred
• PHR or SHRM-CP certification is preferred
• Strong business writing skills are required
• Ability to handle confidential and sensitive information with the appropriate discretion
• Cross-cultural skills and awareness related to individuals from broad backgrounds, races, ethnicities, religions, gender, sexual orientation, gender identity and disability, among others
• Ability to understand unconscious bias and its effect on employee relations and employment decisions
• Excellent active listening and comprehension skills
• Intermediate technology skills including proficiency with Microsoft Office products such as but not limited to Excel, Word, Outlook, Teams, PowerPoint, as well as strong database management skills
• Accuracy, attention to detail, and thoroughness
• Professional demeanor and appearance
• Action oriented to seek additional work to maintain high productivity
• Ability to prioritize numerous tasks and complete them under time constraints
• Interpersonal skills to communicate professionally and effectively by e-mail, telephone, and in person

Benefits

• Health care coverage (medical, dental, and vision)
• Life insurance
• Short
• and long-term disability
• Paid parental leave
• Employee wellbeing and EAP programs
• Paid time off
• 401(k) retirement plan with employer matching and profit-sharing