Serve as a trusted resource for employees and managers by providing guidance on workplace concerns, policy interpretation, performance management, and conflict resolution
Partner with managers to address performance and conduct issues, including identifying areas for improvement, outlining expectations, and supporting accountability efforts
Conduct prompt, thorough and impartial internal investigations related to business professional complaints, misconduct and/or policy violations; document findings and provide recommendations for review by HR leadership
Prepare, maintain, and safeguard accurate, timely, and confidential employee relations records in accordance with firm practices and applicable laws
Communicate with employees in a professional, empathetic manner, ensuring concerns are heard, appropriately reviewed, and addressed in a timely way
Advise managers on best practices related to employee relations, documentation, difficult conversations, and compliance with firm policies and employment laws
Assist with HR initiatives and projects that support employee experience, engagement, and workplace culture
Assist with administering the introductory and annual performance evaluation process
Review, understand and apply firm policies and practices, and provide employees with clear, consistent explanations of policies and procedures
Maintain compliance with federal, state, and local employment laws and regulations across the firm’s footprint
Maintain a thorough understanding of business professional positions and expectations to effectively support performance coaching and employee relations needs
Support onboarding and offboarding processes, including participating in new hire orientation and conducting exit interviews
Requirements
Bachelor’s Degree is required
Minimum of three years of employee relations experience in a professional services environment required; five years preferred
PHR or SHRM-CP certification is preferred
Strong business writing skills are required
Ability to handle confidential and sensitive information with the appropriate discretion
Cross-cultural skills and awareness related to individuals from broad backgrounds, races, ethnicities, religions, gender, sexual orientation, gender identity and disability, among others
Ability to understand unconscious bias and its effect on employee relations and employment decisions
Excellent active listening and comprehension skills
Intermediate technology skills including proficiency with Microsoft Office products such as but not limited to Excel, Word, Outlook, Teams, PowerPoint, as well as strong database management skills
Accuracy, attention to detail, and thoroughness
Professional demeanor and appearance
Action oriented to seek additional work to maintain high productivity
Ability to prioritize numerous tasks and complete them under time constraints
Interpersonal skills to communicate professionally and effectively by e-mail, telephone, and in person
Benefits
Health care coverage (medical, dental, and vision)
Life insurance
Short
and long-term disability
Paid parental leave
Employee wellbeing and EAP programs
Paid time off
401(k) retirement plan with employer matching and profit-sharing