Lead complex programs end-to-end as the frontline partner to clients and senior leaders, guiding all phases from discovery to design to recommendation to build/integrate to launch to optimize.
Own the continuous discovery of emerging and AI-driven technologies
proactively scanning the market, assessing potential value, and leading how these innovations are proposed to clients and integrated into our programs.
Serve as the primary escalation point when technology challenges arise—providing calm leadership, rapid problem-solving, and clear direction.
Partner with account leads and cross-functional teams to integrate technology seamlessly into the overall event experience.
Lead and develop a high-performing event technology team; establish best practices and scalable delivery standards.
Shape our event technology ecosystem (registration, apps, engagement, data, integrations) and keep us at the forefront of the industry.
Requirements
5+ years leading complex event technology teams and personally shipping complex solutions.
Broad, hands on expertise across the event technology ecosystem, including registration platforms, event apps, audience engagement tools, data and analytics technologies, and CMS based systems (i.e. Cvent, RainFocus, etc.)
Executive-ready communication and client consulting skills (discovery, solution design, clear recommendations).
Demonstrated ability to lead through ambiguity and make sound decisions with incomplete information.
Proven comfort operating in high-visibility, high-accountability situations with senior stakeholders.
Highly Preferred: Prior experience working in an agency or client-services environment (event, experiential, or marketing agency), with direct responsibility for multiple concurrent clients.
Benefits
Medical, Dental and Vision coverage with additional perks through third party vendors offering more virtual and in person care at your fingertips (must be in select locations)
We offer paid Long-Term disability and Life Insurance
HSA/FSA plans
We offer varying voluntary benefits such as critical, hospital, pet coverage and much more
Employee benefit education, campaigns and wellness opportunities
401k retirement matching and financial planning resources
Education reimbursement
Several EAP resources
13 paid holidays and PTO time
Rewards, incentives and gamification for birthdays, Work-aversery's, professional and personal milestones, company involvement and kudos
Employee referral bonuses
Employee group opportunities
Fun, casual and flexible working environment that embraces the hybrid workstyle