Act as the primary operational extension and right hand to the Senior Director of Commercial Operations.
Drive priorities, manage execution, and ensure follow-through on key commercial initiatives.
Ability to collect, analyze, and prepare executive-ready materials, reporting, and insights for leadership, including C Suite and Board members.
Own reporting and analytics of core Sales Operations functions, including:
Pipeline and forecast reporting
Performance dashboards and KPI tracking
Territory and account management operations
Sales activity and productivity reporting
Analyze large, complex data sets to identify business trends
Partner closely with the Salesforce Manager to define reporting requirements and ensure data accuracy and consistency.
Proactively identify data trends, risks, and opportunities within pipeline, bookings, and revenue performance.
Drive weekly, monthly, and quarterly commercial reporting and forecast cadences, including:
Pipeline reviews
Forecast rollups (eventually in a dedicated platform)
Internal monthly reporting to key stakeholders.

5–7+ years of experience in Commercial Operations, Sales Operations, or Revenue Operations.
Strong background in sales reporting, analytics, and forecasting.
Salesforce Administrator (201) Certification and Advanced Salesforce experience as a power user; experience defining reports and dashboards required.
Proven ability to operate as a strategic partner to senior leadership.
Experience managing or mentoring team members.
Strong analytical, organizational, and communication skills.
Ability to work independently, problem solve, and think critically

Commercial Operations Manager

Key skills