Senior GWAC Manager

Role Overview

• Serve as a point-of-contact for assigned GWAC contract vehicles.
• Support Sales and Business Development teams in understanding contract requirements and usage guidelines.
• Assist in ensuring compliance with Federal Acquisition Regulations (FAR), agency policies, pricing rules, and contract-specific requirements.
• Coordinate required reporting and contract deliverables.
• Support contract business reviews with Government Program Offices.
• Assist with vendor onboarding and ensure vendors understand compliance requirements.
• Monitor Service Level Agreements (SLAs) and support performance tracking.
• Promote customer satisfaction and compliant contract growth.
• Support the Director in managing the full Order Management lifecycle from award through invoicing and collection – during the Director’s absence.
• Process customer orders and generate purchase orders.
• Maintain documentation flow from award through closure/delivery.
• Support the purchasing manager by tracking purchase order status.
• Coordinate with Finance to support invoicing and collection efforts.
• Serve as the first point of escalation in resolving order, vendor, and invoice discrepancies.
• Maintain accurate data entry within CRM and ERP systems.
• Support proposal and sourcing efforts as needed.
• Assist with documentation and implementation of process improvements.

Requirements

• Bachelor’s Degree in Business, Finance, Management, or related field or 10 years and minimum 3–5 years of management-level experience in federal government reseller operations, order management, or contract administration.
• Experience supporting federal contract vehicles (GWAC, IDIQ, BPA, etc.).
• Working knowledge of Federal Acquisition Regulations (FAR).
• Experience with ERP systems.
• Strong organizational skills and attention to detail.
• Effective written and verbal communication skills.
• Demonstrated customer service and problem-solving abilities.

Tech Stack

• ERP

Benefits

• Insurance (medical, dental vision)
• Paid Leave (15 days per year for those with less than three years of service, 20 days off for those with more than three years of service)
• 401k Plan with Employer Matching Contribution
• 10 Company-Paid Holidays
• Tuition Assistance
• Voluntary Benefit Programs
• Corporate Discounts