Serve as a hands-on supervisor, overseeing all daily operations, performing facility operations and providing general work direction as needed to provide efficient, safe, and reliable service to patrons.
Supervise location maintenance to ensure proper operation, repairs, and preventive maintenance requirements are met.
Maintain proper record keeping logs.
Provide direct customer support by prioritizing customer needs, resolving service issues, and maintaining strong working relationships to ensure a high level of customer satisfaction.
Oversee and manage inventories, both ingredients, and finished products.
Enforce safety rules and administer all company and government regulations.
Collaborate with cross-functional teams to align operational priorities during seasonal transitions and ensure adequate staffing, inventory levels, and equipment readiness.
Supervise team member training for job duties, safety, equipment requirements, and quality control to ensure proper functions of assigned duties.
Evaluate and make recommendations to improve existing programs in safety and equipment maintenance to avoid breakdowns and hazards.
Maintain and promote a strong safety culture and follow all safety policies, procedures, and regulations.
Identify and communicate workplace hazards and correct or seek assistance in correcting unsafe actions or conditions.
Perform other responsibilities as needed or assigned.

Operations Supervisor

Key skills