Senior Billing Analyst

Role Overview

• Manage the end-to-end billing cycle for complex contracts, recurring services, and usage-based models, ensuring strict adherence to contractual terms and company policies.
• Review, validate, and process high-volume, multi-component invoices accurately and efficiently, often involving multiple entities, currencies, and tax jurisdictions.
• Perform detailed reconciliation of billing data between operational systems and to ensure data integrity and accurate revenue recognition.
• Research and resolve complex billing discrepancies, payment issues, and customer queries promptly and professionally.
• Ensure compliance with revenue recognition standards and internal controls (SOX compliance).
• Identify, recommend, and implement improvements to billing processes, systems, and controls to enhance efficiency, scalability, and accuracy.
• Lead the testing and implementation of system upgrades or new financial modules impacting the billing function.
• Develop and maintain comprehensive documentation for billing procedures, internal controls, and system configurations.
• Collaborate with Sales, Revenue Operations, and IT teams to ensure contract terms are accurately set up for billing and system integration.
• Serve as a subject matter expert (SME) for all billing-related inquiries and projects.
• Mentor and provide guidance to junior billing staff, assisting with complex transactions and issue resolution.
• Assist with month-end and quarter-end close activities, reconciliations, and supporting documentation for audits.
• Participate in cross-functional initiatives focused on standardization and financial system optimization.

Requirements

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
• Minimum of five (5) years of progressive experience in a high-volume, complex corporate billing or revenue accounting function.
• Advanced proficiency in Excel (VLOOKUPs, Pivot Tables, complex formulas) and ability to manage and analyze large data sets.
• Expert-level knowledge of Salesforce and Workday is preferable.
• Experience in the Technology, SaaS, industry is highly desirable.
• Exceptional attention to detail and accuracy, with a commitment to high-quality output.
• Strong analytical, critical thinking, and problem-solving abilities.
• Excellent verbal and written communication skills, with the ability to clearly articulate complex billing concepts to both finance and non-finance audiences.
• Proven ability to work independently, manage multiple priorities, and meet tight deadlines in a fast-paced environment.
• Experience with internal controls and SOX compliance is a plus.

Benefits

• Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data.
• Snowflake employees must abide by the company’s data security plan as an essential part of their duties.
• It is every employee's duty to keep customer information secure and confidential.