Office Manager

Role Overview

• Ensure all administrative tasks are completed on time and to high standards by monitoring workflows and adjusting as necessary.
• Greet visitors, answer phones and manage correspondence.
• Managing financial records, including accounts receivable and payable.
• Generating and reviewing customer payments and buyer invoices.
• Manage data entry tasks to ensure accurate record-keeping.
• Oversee inventory levels, ordering supplies, and managing stock.
• Managing staff schedules, processing timesheets, and assisting with new hire paperwork (onboarding).
• Assign tasks to office admins or customer service reps based on their skills and workload to ensure efficient operations.
• Works with HR to update office policies and ensure compliance with regulations.
• Organize training sessions to enhance the skills of the branch admins and customer service reps to keep them updated on new technologies and procedures.
• Handling customer service requests and ensuring a positive experience for customers, suppliers and visitors.
• Provides support to the Branch Manager and Division Office.
• Oversee the management of customer accounts, ensuring the admins handle billing, invoicing, and customer inquiries efficiently.
• Oversees office technology needs.
• Coordinates office building services such as cleaning and maintenance.
• Assists with various safety initiatives and ensuring compliance with safety regulations.

Requirements

• High school diploma/GED or equivalent required
• 4+ years of experience in an administrative role
• Proficiency in Microsoft Office software (Word, Excel, etc.)

Benefits

• Nutrien is an equal opportunity employer
• Health insurance
• Retirement plans
• Professional development opportunities