Communication Systems, Radio Technologist

Role Overview

• As a Communication Systems Technologist with the Alberta Sheriffs Branch, you will provide expert support for the radio and communications technologies that enable safe, reliable, and compliant operations across Alberta.
• Your responsibilities will include the installation, programming, troubleshooting, repair, and maintenance of communications and related technology systems, including:
• Land-Mobile Radio (LMR) systems (portable, mobile, and base station radios).
• Radio codeplug and fleet programming, including updates and provisioning changes.
• Repeaters and distributed antenna systems (DAS).
• Radio consoles and voice logging systems.
• Radio fleet and equipment asset management (inventory accuracy, rotations, calibration scheduling).
• Wired and wireless IP networking components that support communications and specialized end-user devices.
• Mobile and body-worn audio/video devices and supporting peripherals (where applicable).
• Your duties will also include:
• Provide frontline troubleshooting support to end users, including recalling equipment when required.
• Perform bench repairs and diagnostics using communications test equipment (e.g., communications analyzers, spectrum analyzers, multimeters), calibration, and post-repair testing prior to redeployment.
• Investigate and resolve radio performance issues, including coverage gaps and interference (RF spectrum analysis), and recommend corrective actions.
• Support compliant spectrum and licensing practices, including liaison activities with Innovation, Science and Economic Development Canada (as needed for licensing and spectrum matters).
• Coordinate with vendors and manufacturers (e.g., Motorola Solutions and Harris Corporation or equivalent) for escalations, warranty, and advanced technical support.
• Develop and deliver end-user training (radio operations, console operations), and create training materials/syllabi as required.
• Contribute to continuous improvement by researching new technologies, testing new features/accessories, and helping develop standard operating procedures and best practices.
• Working in confined or elevated spaces, securing and routing cables, performing hardware testing, and handling the safe disposal of electronic or hazardous materials.
• Candidates should be comfortable working independently and using tools in a variety of physical and technical environments.
• This is a dynamic and impactful role requiring strong problem-solving skills, sound technical judgment, and a deep understanding of radio and communications systems.

Requirements

• A two-year diploma in electronics, computer systems, information technology, telecommunications, Wireless Systems Engineering Technology, or a closely related field from a recognized post-secondary institution is required.
• A minimum of four years of progressively responsible experience in the installation, programming, maintenance, and troubleshooting of radio communications systems and related technologies.
• Equivalencies may be considered on a one-to-one basis, for one year of education for one year of related experience or one-year related experience for one year education.
• Education or hands-on experience in the following is considered an asset:
• Portable, mobile, and base station radios (programming, provisioning, and installation).
• Radio fleet management practices (inventory, rotations, firmware updates, calibration scheduling).
• Repeaters, DAS, consoles, and/or voice logging systems.
• Radio frequency (RF) troubleshooting, including interference identification and spectrum analysis.
• Working with manufacturer tools and processes (e.g., codeplug management and device configuration).
• Networking and troubleshooting concepts relevant to communications environments (e.g., IP networking fundamentals, wired/wireless connectivity).
• Candidates must be able to perform occasional physical tasks such as lifting equipment (up to 50 lbs.) and be willing to travel within the province as required.
• A valid Class 5 driver’s licence or its equivalent is required.

Benefits

• Working for the Alberta Public Service
• Positive workplace culture and work-life balance
• Leadership and mentorship programs
• Professional learning and development
• Public Service Pension Plan (PSPP)