Key skills
Communication
About this role
Role Overview
- Manage end-to-end record retrieval for assigned customers and providers.
- Build, standardize, and continuously improve playbooks for high-volume hospitals.
- Ensure accuracy and compliance of records.
- Surface workflow improvements and partner with engineering for automation.
- Collaborate with teammates to standardize best practices and raise quality bar.
Requirements
- Significant prior experience in legal record retrieval.
- A strong work ethic and ownership mindset.
- Excellent communication skills.
- Organized and detail-oriented.
- Tech-comfortable: quick to learn new tools and workflows.
- A team player who cares about improving the process.
Benefits
- Health insurance
- Flexible work arrangements