About this role

Own the end-to-end commercial strategy for a defined set of strategic accounts
Build multi-threaded relationships across technical, operational, and executive stakeholders
Lead deep discovery to uncover business and technical problems worth solving
Develop and execute account plans focused on expansion and long-term value
Lead complex negotiations and close high-impact expansion deals
Partner with Product, Engineering, Support, and Customer Success to align execution
Bring customer insight back into the organization to influence priorities and decisions

Experience expanding complex enterprise accounts and can clearly articulate your personal impact
Comfortable engaging executives and credible with technical stakeholders
Balance persistence with judgment and long-term relationship thinking
Proactive, curious, and disciplined in how you operate
Want ownership, accountability, and visible impact—not a passive book of business

Strategic Account Manager

Key skills