Project Manager

Role Overview

• Serve as a primary or supporting point of contact for government clients, CORs, and agency stakeholders on delivery related matters.
• Monitor and ensure compliance with all contractual obligations, reporting requirements, and deadlines.
• Communicate effectively with government representatives to address inquiries, maintain positive relationships, and consider opportunities beyond the existing work.
• Coordinate delivery execution across multiple concurrent projects and programs.
• Track milestones, sprint approvals, and delivery readiness in partnership with Project Leads and DSMs.
• Ensure timely completion of project deliverables and required documentation.
• Provide delivery status updates and backup support for client communications as needed.
• Identify delivery risks and partner with leadership to develop mitigation strategies.
• Partner with Finance to support invoicing workflows tied to approved deliverables.
• Track and report project level utilization and burn data as provided by Finance.
• Support awareness of contract health indicators and escalate concerns to leadership.
• Proactively identify delivery, staffing, or operational risks across assigned projects.
• Facilitate issue tracking, documentation, and resolution follow up.
• Escalate high impact or cross contract risks to leadership with clear context and recommended actions.
• Maintain transparency around risk status and mitigation progress.
• Maintain accurate project records, including contracts, agreements, and project documentation.
• Generate regular reports on project status, resource allocation, issue escalation, and resolution for management and stakeholders.
• Work closely with department heads and HR to address staffing needs on tight timelines as needed.
• Participate in the recruitment process, including candidate sourcing and screening, and utilizing our recruitment tool to ensure the project remains fully staffed.
• Support training of team members on project workflows, onboarding processes, and internal tools.
• Contribute to onboarding documentation and knowledge-transfer materials.
• Verify required trainings and certifications to support contract and regulatory compliance.

Requirements

• 3+ years of industry experience in software development and product management managing projects, preferably with PaaS and SaaS product experience
• Expert in Agile frameworks, software development lifecycle and documentation. An outcome-oriented approach focused on delivering value to end users backed by measurable, data-driven results.
• Experience working in cross-functional teams using agile methodologies. A desire to seek different perspectives, and ask for help when needed.
• Experience uncovering client processes, methods, and tools and evolving approaches to align with client expectations.
• Nice to have: experience working with the federal government (VA experience preferred).