Clinic Director – Outpatient Mental Health

Role Overview

• Oversee recruitment and hiring of therapists
• Provide onboarding and training to ensure all clinical and operational policies and procedures are followed
• Assess ongoing development needs and provide training as needed
• Hold staff compassionately accountable for performance expectations
• Manage staff performance, including coaching, performance improvement plans, and disciplinary processes as needed
• Oversee peer consultation groups to ensure clinical excellence and best practices
• Provide clinical oversight to Mental Health Practitioners and Professionals, including signing documentation for pre-licensed providers
• Participate in Clinic Director peer consultation
• Provide 1:1 consultation with therapy staff to review productivity, caseload, and documentation
• Evaluate mental health diagnoses and implement treatment plans
• Complete ongoing documentation in accordance with company policy
• Utilize creative and evidence-based interventions
• Coordinate services with families, schools, medical providers, and other professionals as needed
• Collaborate with franchise owner and corporate partners to support fiscal and clinical efficiency
• Monitor clinic schedules and operational needs
• Respond to concerns from clients, clinicians, and community partners
• Serve as point of contact for building-related matters
• Lead community outreach and referral development
• Collaborate with marketing to promote clinic visibility
• Implement required policies and procedures in collaboration with franchise owner and corporate partners
• Identify and implement opportunities to improve client care, quality, and efficiency

Requirements

• Previous experience as a Clinical Supervisor, Lead Therapist, or Program Manager
• Master’s degree or higher in a mental health discipline
• Independently licensed in Virginia (LCSW, LPC, or LMFT)
• Currently credentialed individually with major commercial insurance carriers in Virginia (such as Anthem/BCBS, Aetna, Cigna, Optum/UnitedHealthcare, or similar)
• Strong leadership, problem-solving, and organizational skills
• Working knowledge of state regulations governing mental health practice
• Excellent verbal, written, and interpersonal communication skills
• Strong organizational and time-management skills
• Ability to work effectively in a fast-paced, evolving environment
• Proficiency with Microsoft 365 and electronic health record systems
• Working knowledge of HR principles and performance management

Benefits

• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off