Manager, High Risk Client Management – 12 month contract
Canada
Contract
1 week ago
Visa Sponsorship
Key skills
AnalyticsCRMRisk Management
About this role
Role Overview
Prioritize and manage HRC EDD risk assessment workflow for units supported by the HRC Team and ensure that the Global Standards for Client Risk Management (CRM) and EDD are executed consistently
Partner with the FIU, Insights & Analytics, and Global AML Compliance to ensure that HRC risk assessments are appropriately coordinated, routed, and escalated where relevant, using a risk-based approach
Manage the execution of the HRC processes (including on-boarding and periodic review) and ensure, where applicable, all regulatory timeframes are met
Work with business partners and stakeholders to ensure that, where applicable, all issues /reviews are escalated appropriately within defined timelines and in accordance with RBC’s policies and procedures
Help individuals and teams achieve high performance through building capabilities and effective coaching and performance management
Effectively communicate with business partners and stakeholders to ensure a high degree of service standards and client care focus is maintained
Provide input into the development of processes, guidance documents, tools and job aids as required, in order to enhance the HRS Strategy and ensure compliance with regulatory and policy requirements
Provide feedback to the Manager/Senior Manager where gaps are identified regarding processes in order to ensure adherence to compliance with AML / CTF legislation, policies, and procedures
Requirements
2+ years of strong Financial Crimes, AML/Fraud knowledge to prevent the use for RBC’s financial services for money laundering and terrorist financing
Demonstrated knowledge of or experience in financial and money laundering crimes/High Risk
Knowledge of and/ or experience in AML Compliance, Financial Crimes investigations (or within law, with working knowledge of AML compliance requirements and regulations for Canada, US, Caribbean and other jurisdictions where RBC operates)
Skilled in Microsoft Office Outlook, Excel, Word applications
Post-secondary education or equivalent experience
Benefits
Health insurance
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services