Support the execution of TMF department activities related to the eTMF system and associated processes.
Assist with monitoring document flow and basic oversight activities within the eTMF system.
Support User Acceptance Testing (UAT) activities, including documentation and test execution under supervision.
Assist in creating and / or updating system-related documentation such as Quick Reference Guides.
Assist in maintaining and updating TMF reports and dashboards.
Help analyze TMF metrics and prepare summary reports for review by senior team members.
Support end‑user inquiries by assisting with ticket triage, access requests, and basic metadata corrections.
Assist with centralized mailbox monitoring to ensure inquiries are logged and routed appropriately.
Participate in department meetings and end‑user forums to build understanding of TMF systems and processes.
Follow established procedures with a strong focus on data integrity and quality.
Requirements
Currently pursuing a Bachelor’s degree in a relevant discipline (e.g., Life Sciences, Information Systems, Health Informatics, Business, or related field)
Interest in clinical research, TMF, regulatory documentation, or clinical systems
Strong computer skills, including MS Excel, Word, Outlook, and Adobe Acrobat
Ability to follow procedures, document work, and learn new systems
Strong organizational skills and attention to detail
Effective written and verbal communication skills.