Responsible for providing redeployment services for NxStage Home Hemodialysis (HHD) equipment
Includes dialysis machine and water system disinfections and testing, vendor coordination, scheduling with clinic teammates and patients, troubleshooting logistics issues
Effectively communicating with supervisor
Performs redeployment procedures (decontamination and testing) on dialysis delivery systems to prepare them for storage and redeployment
Communicates with clinic teams, patients, machine vendor, and transportation services regarding normal equipment order operations
Organizes orders in tracking files and inventory systems
Communicates reporting to supervisor
Troubleshoots order issues by communicating with patient/clinic and asking questions to machine vendor and transport services
Demonstrates a commitment to learning and seeks opportunities to expand knowledge and skills in redeployment operations.

High School Diploma or equivalent required
0–2 years of professional experience required
Experience in logistics, operations coordination, healthcare, equipment maintenance, or manufacturing environments preferred
Strong organizational skills with the ability to manage multiple orders and tasks simultaneously
Effective written and verbal communication skills, including professional phone communication
Basic computer proficiency and ability to work within tracking systems, inventory platforms, and reporting tools
Ability to follow detailed procedures and safety protocols with a high level of accuracy
Strong problem-solving skills with the ability to troubleshoot and escalate issues appropriately
Ability to work independently under supervision in a structured, process-driven environment
Demonstrated reliability, accountability, and attention to detail.

Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform Star Learning.

Home Dialysis Operations Specialist

Key skills