Key skills
CommunicationTime Management
About this role
Role Overview
- Investigate claims thoroughly, including coverage and identifying subrogation
- Manage medical issues and schedule timely appointments
- Work closely with Team Manager to identify red flags
- Consistently keep claim files documented and updated
- Ensure that all medical payments are issued timely and appropriately
Requirements
- Minimum of three (3) years of experience handling municipality claims under Georgia jurisdiction
- Successfully pass tests in states where they are required for license
- Complete required ongoing education credits to maintain license
- Attend training and become proficient with workers’ compensation statutes for the states that you have been assigned
- Strong oral and written communication skills
- Strong analytical skills and attention to detail
- Time management skills and demonstrated ability to manage multiple priorities with accuracy and efficiency
- Ability to provide professional and friendly customer service
- Proficient knowledge of Microsoft Office suite
Benefits
- Comprehensive medical insurance, dental insurance, and vision insurance
- Life and disability insurance
- Fertility benefits
- Wellness resources
- Paid sick time
- Generous paid time off and holidays
- Employee Assistance Program (EAP)
- Complimentary Calm app subscription
- Immediate vesting in a 401(k) plan
- Health Savings Account (HSA) and Flexible Spending Account (FSA) options
- Commuter benefits
- Employee discount programs
- Paid maternity leave and paid paternity leave (including for adoptive parents)
- Legal plan options
- Pet insurance coverage