Business Line Control Analyst – Consumer & Business Banking

Role Overview

• Maintain a solid working knowledge of the RCSA and BLCE policies along with the Enterprise Risk Taxonomy and the ECRA procedure.
• Serve as a point of contact for RCSA and BLCE policies along with the Enterprise Risk Taxonomy questions and concerns from business unit and CBB Risk partners. Perform the research and analysis needed to understand and respond, and ensure best practices are consistently applied by all business units. Provide formal or informal training to business units and CBB Risk partners when the need is present.
• Maintain an understanding of the business line’s operations, products/services, systems, and associated risks/controls is needed to assist with providing credible challenge on inherent risk and control environment ratings, and risk/control change management.
• Ensure each control record meets the definition of a control, is compliant with BLCE Policy, and is testable. The BLCA communicates best practices on control documentation, including how and when to document controls, and when to leverage ELCs.
• Ensure the RCSAs are attested to timely by the Business Unit (BU) Heads, RCSA Coordinators, CRO, and SBLRM by providing insightful RCSA reporting prior to attestation, responding to ORM challenges, and completing appropriate changes in the risk assessments.
• Review changes in Issues (new, completed per management assertion, and closed) and assesses impact to control environments. The BLCA coordinates with risk subject matter experts to ensure the impacts/exposures of open issues are accurately captured in risk assessment Control Environment Ratings.
• Maintain awareness of relevant change management activities, including the implementation of new and changing business processes, products and services, Authoritative Documents (such as, Bank policies and guidelines), and compliance regulations. Responsible for working with Risk Subject Matter Experts and Business Unit partners to capture impacts in the relevant risk assessment(s).
• Facilitate and participate in ongoing meetings with CBB Risk, business units, Operational Risk management, and Corporate Compliance partners to ensure robust communication and information sharing occurs across the groups.
• Monitor PRISMs, regulatory changes, estimation method changes, sales practice events, Enterprise Data Governance Feeders and Key Report changes, 3rd Party changes, business resiliency rating changes, and work with BU partners and CBB Risk subject matter experts to ensure appropriate reflection in the risk assessments.
• Enable and support the annual RCSA Workshop schedule and execution to ensure documentation remains current (i.e., 3rd Party, CAR, Issue, Product, Process, etc. alignment).
• Research, remediate and/or respond to credible challenges and/or oversight routines from second line of defense (SLOD) partners.
• Perform other duties as assigned.

Requirements

• 8+ years of related experience.
• Bachelor's degree or equivalent work experience.
• Advanced understanding of the business line’s operations, products/services, systems and associated risks/controls.
• Possess a strong understanding of bank related Risk Program frameworks and administration.
• Knowledge of applicable laws, regulations, financial services, and regulatory trends that impact their assigned line of business.
• Experience with facilitation of risk and control identification with business/first line of defense partners.
• Analytical & problem-solving skills; ability to review, organize and rationalize large and various amounts of information to draw meaningful conclusions/recommendations, to identify and measure operations and/or compliance risk during high volumes of change management.
• Effective written and verbal communication skills; ability to drive discussions to advise and influence stakeholders and provide strong credible challenge.
• Demonstrate concise, logical, audience-focused, accurate and relevant communication.
• Possess excellent interpersonal skills, including collaboration, leadership, teamwork, conflict resolution, negotiation, relationship management, and adaptability.
• Strong organization, analytical and project management skills.
• Proficient computer skills, especially Microsoft Office applications.
• Awareness of and experience with common Governance, Risk and Compliance (GRC) Platforms and tools used for data collection, aggregation, and reporting.
• Applicable professional certifications.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law