Monitors account activity to identify fraudulent financial transactions and violations
Secures accounts to prevent losses
Works with internal departments to validate that charges are authorized
Works with merchants to resolve customer service issues or fraudulent activity
Maintains merchant processing statistics and records

High school diploma or equivalent
Typically three to five years of related work experience
Ability to interpret technical and administrative instructions to answer recurring questions and use as a guide in solving similar problems or situations
Experience with loss mitigation
Effective verbal and written communication skills
Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
Technical or trade school certificate in business or computer science preferred

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Fraud Risk Analyst – Loss Prevention

Key skills