The Senior Financial Analyst Operational Finance & Workforce Management Analytics plays a critical role in translating complex operational activity into actionable staffing, capacity, and financial insights across Pediatric Home Service (PHS).
This position sits at the intersection of finance, operations, workforce management, and revenue cycle, with direct impact on service quality, productivity, and revenue protection.
This role owns and operationalizes enterprise-wide workflow, staffing, and throughput analytics across the full referral-to-invoice lifecycle and all PHS customer service and support center operations.
The analyst ensures staffing decisions are grounded in work performed and time required, not volume alone providing leadership with a fact-based view of where capacity is constrained, where process or scheduling is the true limiter, and where staffing investments or redeployments are genuinely needed.
In addition to core FP&A responsibilities, this role serves as the subject matter expert and operational owner of Workforce Management WFM analytics, ensuring forecasting, scheduling, and real-time performance align with patient needs, service goals, and financial outcomes.

Bachelors degree in Finance, Accounting, Economics, or a related field.
5-7+ years of experience in FP&A, operational finance, or workforce analytics.
Strong understanding of activity-based costing, productivity metrics, and capacity analysis.
Advanced analytical skills working with large, process-oriented datasets.
Advanced Excel skills; experience with Power BI or similar BI tools.
Ability to clearly communicate complex operational insights to non-financial audiences.
Willingness to travel 20-30% to PHS customer service centers and operational sites.
Preferred Healthcare services experience (home health, DME, pharmacy/IV, revenue cycle, or operations-heavy environments).
Experience analyzing end-to-end operational workflows and funnels.
Exposure to staffing models, Lean, or process improvement methodologies.
Experience partnering with Operations, HR, and Revenue Cycle teams.
Masters degree in Finance, Business Analytics, Economics, or a related field.

Generous Paid Time Off (PTO) for full time employees to ensure a healthy work-life balance
401(k) Matching to help secure your future
Tuition Reimbursement to support your educational and professional growth
Professional Development & Learning Opportunities to expand your skills and knowledge in pediatric care
Health and Dental insurance
Short & Long Term Disability and Life Insurance

Senior Financial Analyst, Operational Finance – Workforce Management Analytics

Key skills