Commercial Services Manager – Innovate

Role Overview

• Spearhead the commercial process for Innovate opportunities, proactively identifying and resolving issues, aligning stakeholders, and driving deals towards timely, successful close
• Validate all new business opportunities for scope, objective, and clarity
• Manage timeline, expectations, deadlines, and resources on new opportunities
• Escalate when necessary
• Convey timelines, deliverables, risks, delays, to project team and lead team members
• Manage multiple opportunities with a project-based delivery model
• Provide daily management and oversight of all aspects of sales cycle
• Support the design and overall solution to generating client proposals
• Coordinate all discussion related to deals, including managing the communication between external sales teams and internal business units
• Collaborate with internal delivery teams and external sales to develop commercially viable, competitively priced proposals that account for broader affiliate and partner relationships and overall client business context
• Maintain all project related documentation, including discovery notes, workflows, legal contracts, and sales proposals
• Evaluate opportunities and generate weekly reporting on the overall health and outlook of the sales pipeline to multiple internal business units
• Generate month end reporting by pulling data from multiple systems and identify trends over time and areas of opportunity within the business
• Ad-hoc reporting when necessary
• Prepare high-impact presentation materials for senior management and company stakeholders to generate insights that inform strategic choices and company directives
• Provide technical and industry knowledge to contribute to strategy or assist other internal teams
• Act as a sales-adjacent subject matter expert, translating client logistics, operational, functional, and technical requirements into actionable recommendations for Innovate products, services, and solution design
• Partner with legal team to amend and modify commercial language to support deal flow and ensure proper commercial contracting terms

Requirements

• Project management experience
• Minimum 5-8 years experience implementing, supporting, or operating transportation management systems (TMS) or global trade management systems (GTM), particularly Oracle Transportation Management Cloud or Oracle Global Trade Management
• Strong verbal and written communication; including interpersonal skills and working closely with other teams, including external clients
• Strong analytical skills; detail oriented
• Ability to interpret, design, and deliver projects on time across all levels
• Ability to coordinate and collaborate and work within a team environment
• Ability to self-prioritize based on workload, deadlines, and opportunity potential
• Adaptability with regards to quickly learning new processes and technology
• Expert-level familiarity with Microsoft Office Suite
• Working knowledge of core commercial concepts, including cost structures, pricing, and margin analysis
• Supply Chain Logistics and/or Transportation experience preferred

Tech Stack

• Cloud
• Oracle

Benefits

• Access to experts and resources for your Learning & Development journey
• Opportunity for internal mobility
• Employee referral bonus program
• Employee Resource Groups (ERGs)
• Annual fundraising and volunteer events to give back to communities
• Paid time off, floating holidays, time off to volunteer and rollover
• Paid parental leave
• Medical, dental, vision and 401k plans (with match)
• Flexible spending account, mass transit and dependent care plans available
• Health savings account, with a annual company contribution for plan participants
• Short-term and long-term disability; life insurance policies subsidized by company
• Additional benefits including pet insurance, accident care, access to legal advice and more