Act as a consultant for sales leaders on enablement opportunities based on both qualitative and quantitative metrics and performance
Deliver content tailored by audience
Contribute to knowledge bases, training sessions, knowledge development, and weekly updates
Proactively engage with the leadership team to plan, prioritize and execute on the enablement plan
Provide feedback on the effectiveness of curriculums. Propose adjustments or new curriculum additions
Partner with the Learning Design Experience team to develop learning objectives and measurable outcomes for all enablement programs in your area
Follow through on the adoption of pre / post
evaluations and metrics of enablement programs
Maintain knowledge of Twilio’s competitor’s products, company direction, financial stability, etc.

4-5+ years in customer value, sales enablement, or direct sales experience, with at least 3 years in a strategic enablement/business partner role.
Proven success in driving measurable impact through enablement programs.
Strong understanding of the B2B sales cycle, particularly in SaaS or complex sales environments.
Experience with sales enablement platforms (e.g., Highspot, Salesloft, Gong), LMS, and CRM systems (e.g., Salesforce).
Excellent communication, facilitation, and stakeholder management skills.
Analytical mindset with the ability to interpret data and make informed decisions.
Self-starter with the ability to manage multiple initiatives in a fast-paced, dynamic environment.
Understanding of sales processes, gained from having worked closely with sales teams, or from having been a sales professional.
Team player who recognizes team contributions and celebrates team wins, who is open to new ideas, and comes with a positive attitude, a sense of urgency, and willingness to try what is needed to achieve project goals.
Demonstrates different influence styles as appropriate to each situation while maintaining positive relationships.
Builds and maintain trusting relationships with peers and stakeholders
Knowledge of current and emerging adult learning theory, and how to put it into practice when designing learning initiatives.
Ability to leverage Bloom’s Taxonomy to establish learning outcomes and results

Senior Enablement Business Partner, Customer Value

Key skills