Key skills
GoLeadership
About this role
Role Overview
- By embodying our core purpose of customer obsession, new ideas, and driving innovation, and delivering excellence, you will help ensure that every touchpoint is meaningful and contributes to our mission of redefining the possible in healthcare.
- The Director II is responsible for day to day client operations and the planning, development, and implementation of policies, objectives and initiatives for acute and/or physician revenue cycle activities including outsourced vendors, clients and in-house functional areas of Patient Access (including but not limited to Patient Scheduling, Pre-Access/Registration, Registration Admissions, and Financial Counseling), Health Information Management (including but not limited to Site Medical Records management, Release of Information, Transcription), and Patient Financial Services (including but not limited to Billing, Charge Master/Revenue Integrity, Insurance Follow-Up, Customer Service, Cash Posting, Denials Management, Payment Variance, and Collections).
- This position reviews and implements systematic approaches to maximize revenue and cash flow and to ensure results are consistently delivered.
- As the face of Ensemble, this person is responsible for forming and nurturing relationships with the client and meeting client performance expectations through influence and direction of client and Ensemble operations.
- This position is required to communicate organizational values and positive leadership to all associates within the organization.
- Responsible for <$2B Net Revenue or <10 facilities Under Management.
Requirements
- Legally Required License / Certification (Ex: MD, RN, LPN, etc.) ONE CERTIFICATION PER FIELD
- Ensemble Required License / Certification (Ex: CRCR) ONE CERTIFICATION PER FIELD CRCR Or other approved job relevant certification.
- Desired Work Experience Job Experience People Leadership Experience 5 to 7 Years 3 to 5 Years
- Preferred Area of Study Bachelors Degree or Equivalent Experience Finance / Accounting
- Demonstrates high proficiency in Microsoft Office Suite, including PowerPoint, Excel, Word, Outlook, Teams.
- Demonstrates emotional intelligence while recognizing the needs of others.
- Ability to coach and develop others.
- Uses data to make informed decisions.
- Comfortably works with executives at all levels.
- Exhibits executive presence.
- Achieves results through effective leadership.
Benefits
- Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
- Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always.
- Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
- Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.