Enhanced Due Diligence: Perform comprehensive EDD reviews for both new and existing customers.
Investigations: Investigate transaction alerts flagged by different internal rules, including alerts for potential transaction fraud and other unusual activity.
Adverse Media Searches: Conduct and analyze adverse media searches as part of enhanced due diligence procedures to identify and assess potential reputational risks.
Customer Communication: In connection with EDD reviews and investigations, partner with our customer support teams in handling customer inquiries and pursuing additional information as needed. Ensure a positive customer experience by maintaining a customer-centric approach while managing risk.
Payment Partner Inquiries: Assist in handling and preparing data and documentation for responses to payment partners regarding customer activity. This includes requests for information (RFI), wire service messages, and payment recalls.
Law Enforcement Requests: Compile documentation and information for responding to law enforcement and legal requests.
Cross-Functional Collaboration: Work alongside compliance, fraud, legal and customer service team members to refine and expedite compliance processes.
Risk Escalations: Detect and escalate any anomalies or suspicious behaviors in line with our AML and fraud policies.

Experience: At least 1-2 years in compliance or fraud operations within fintech or financial services, with a particular focus on high-volume environments.
Analytical Prowess: Exceptional analytical abilities with a commitment to detail and an ability to analyze public records, transaction, and KYC data.
Documentation & Narrative: Excellent written communication and narrative skills, essential for documenting investigations and crafting clear audit trails.
Tech Savvy: Proficiency in open source research, KYC/case management tools as well as customer service platforms, such as Zendesk, and a willingness to embrace/learn new technologies. Experience with blockchain analytics tools (Chainalysis, TRM Labs) is highly desirable.
Communication: Strong interpersonal skills to effectively engage with a diverse customer base.
Independence & Teamwork: Capability to work autonomously and collaboratively in a remote, fast-paced setting, taking ownership of responsibilities.
Ability to work with a high degree of urgency is critical.
Cryptocurrency Familiarity: A good understanding of the bitcoin or broader crypto industry.
Language Skills: English fluency is a must, with additional languages being a valuable asset.

Equity in a high-growth startup
Health, dental, and vision insurance premium contributions; short & long-term disability insurance and basic life insurance
Cell phone and internet reimbursement
Flexible PTO, sick leave & parental leave
Access to a company 401k plan

AML Compliance Analyst

Key skills