Key skills
AnalyticsCommunicationSales
About this role
Role Overview
- Support day-to-day management of ecommerce platforms and marketplaces (e.g., Amazon, AirLiftCompany.com, AirLiftPerformance.com, Walmart, eBay)
- Assist with product listings, content updates, pricing changes, and promotional event prep
- Track and analyze marketplace performance metrics including sales, conversion rate, and product performance
- Help coordinate order processing, shipping, returns, and customer escalations for 3P channels
- Maintain accurate product data, SKUs, and catalog organization
- Monitor chargeback issues
- Identify opportunities to improve product pages and customer experience
- Assist with reporting and documentation of ecommerce operations
- Collaborate with internal teams to ensure smooth execution across channels
Requirements
- Currently enrolled in or recently graduated from a Bachelor’s program in Business, Marketing, Operations, or a related field
- Strong organizational skills and attention to detail
- Proficiency in Microsoft Excel and Google Sheets
- Strong analytical and problem-solving skills
- Ability to manage multiple tasks and meet deadlines
- Familiarity with ecommerce platforms or online marketplaces (preferred)
- Interest in ecommerce, digital marketing, or online retail (preferred)
- Basic understanding of ecommerce metrics and KPIs (preferred)
- Strong written and verbal communication skills (preferred)
Benefits
- Hands-on experience managing ecommerce and marketplace operations
- Exposure to real revenue-driving workflows and decision-making
- Experience working with cross-functional teams in a fast-paced environment
- Practical skills in ecommerce platforms, analytics, and reporting
- Mentorship from experienced ecommerce professionals