Project Manager, Services

Role Overview

• Manage transformer service orders in alignment with Prolec GE Waukesha project management processes.
• Coordinate activities across all internal departments from initiation to completion.
• Review customer specifications, requirements, and contracts to understand complete project scope.
• Lead all project execution activities including kickoffs, schedule management, customer updates, change orders, invoicing, and close-out.
• Utilize Salesforce and other internal systems for scheduling, resource planning, billing, and reporting.
• Support internal teams and customers by answering technical questions and clarifying product capabilities.
• Maintain working knowledge of IEEE, NEMA, and ANSI standards related to transformer installation.
• Professionally represent the company in all customer interactions.
• Provide performance updates and insights during internal reviews.
• Drive customer satisfaction through transparent, proactive communication.

Requirements

• Bachelor’s degree in a related field or 5+ years of project management experience with similar types of equipment.
• Strong technical project management capabilities, including schedule management and problem-solving.
• Proficiency with internal systems, including Salesforce and SAP reports, for transformer services.
• Excellent people skills with the ability to build effective relationships at all organizational levels.
• Customer-focused communication skills—verbal, written, listening, and presentation.
• Experience working in an engineered-product service environment with increasing responsibility.

Benefits

• Culture: We take pride in a culture rooted in strong values, meaningful behaviors, and a deep sense of purpose. Our commitment to our people, community, and the environment shapes who we are and how we work.
• Leadership: Our leadership philosophy centers on inclusivity, growth, and transparency. We invest in our people through comprehensive training, ongoing professional development, continuous coaching, and clear performance expectations
• empowering everyone to achieve their highest potential.
• Environment: We create an environment where employees can excel. From modern facilities and collaborative spaces to innovative technology and engaging company events, we provide the tools and atmosphere that enable high-quality work and seamless teamwork.
• Wellness: We recognize that well-being extends beyond the workplace. That’s why we support our employees and their families through programs that promote personal, financial, physical, and family wellness. Our holistic approach ensures you can thrive both professionally and personally.