Key skills
Risk Management
About this role
Role Overview
- Support the development and maintenance of the global Operational Resilience Methodology and related risk assessment, challenge oversight and assurance processes
- Participate in and provide oversight and effective challenge to the outputs of the first line of defense related to the Operational Resilience Program, including Critical Operations End-to-End Assessments
- Support the development of guidance, provide expert consultation, develop and deliver training and deliver high-quality insight
- Support the standardization and automation strategy by helping to design and/or researching best practices related to Operational Resilience processes and tools
- Advise in the investigation of material loss events (and related incidents) caused by disruptions to assess for potential systemic Resilience weaknesses and to ensure appropriate corrective action is taken
- Consolidate and report on Key Risk Indicators and supporting metrics to support risk reporting at the enterprise and divisional levels
- As a change agent, help lead the behavioral and cultural embedding of Operational Resilience and the Methodology across Manulife
- Participate in building an integrated view of Operational Resilience exposures across the enterprise by collaborating with other teams within the lines of defense
- Support the development of materials and presentations through data gathering and analysis
Requirements
- 5 Years of experience directly in Operational Resilience or highly aligned risks such as Business Continuity
- University Degree (Technology, Business, Risk Management, Auditing or related discipline)
- Previous oversight and effective challenge (2nd line of defense) experience
- Hands-on experience in supporting the development of risk management methodologies
- Direct experience with the execution and/or maintenance of an Operational Resilience or related program in a large and complex multinational financial institution
- Bilingualism (English and French) is a strong asset.
Benefits
- Health insurance
- Dental
- Mental health benefits
- Vision
- Short and long term disability
- Life insurance
- AD&D insurance coverage
- Adoption/surrogacy benefits
- Wellness benefits
- Employee/family assistance plans
- Retirement savings plans
- Pension plan
- Global share ownership plan with employer matching contributions
- Financial education and counseling resources
- Generous paid time off program including holidays, vacation, personal and sick days