Operations Team Member – Personalization

Role Overview

• Operate laser engraving equipment and related software to produce memorial plaques and customized items.
• Prepare digital artwork files for engraving using tools such as Adobe Photoshop, Adobe Illustrator, and CorelDRAW.
• Perform image editing, layout adjustments, and design corrections to ensure accuracy and quality.
• Demonstrate strong awareness of different materials (metal, wood, acrylic, etc.) and how they respond to laser processing.
• Conduct detailed quality inspections to ensure finished products meet company standards.
• Monitor laser equipment during operation, make adjustments as needed, and submit maintenance requests when required.
• Follow all safety and compliance procedures, including OSHA guidelines, to maintain a safe working environment.
• Perform basic cleaning and housekeeping duties around the production and engraving workspace.
• Support the operations team with additional tasks as assigned, focusing on technical production and memorial item preparation.

Requirements

• High school diploma or equivalent
• Minimum of 12 months experience in a service or production-related environment
• Experience with digital design or engraving software is strongly preferred
• Valid Driver License may be required