Key skills
Communication
About this role
Role Overview
- Assist patients with billing inquiries
- Update account information
- Follow up on outstanding payments while ensuring accuracy and excellent service
Requirements
- High school diploma or equivalent
- Strong verbal and written communication skills
- Comfortable navigating a desktop computer and multi-line phone system
- Knowledge of healthcare payers and Michigan collection laws is preferred
- Familiarity with insurance eligibility processes is a plus
Benefits
- Competitive pay 💰
- Full benefits: Medical, Dental, Vision & Life Insurance 🏥
- Paid time off + floating holiday 🌴
- 401(k) Retirement Savings Plan 💸
- Training and growth opportunities 🚀