Prompt contact and follow up with policy holders and claimants
Investigate the cause and report to clients with solid recommendations
Using supplied technology, scope and establish quantum of damages
Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements
Provide high level of customer service to clients and the insured throughout the claims process
Participate and share ownership and responsibility for after-hours customer service requirements when required

At least 5 years of relevant experience with an established client base and proven track record
Additional professional claims related designation such as FCIP, CFEI, CLA, FCIAA, or postsecondary qualification or equivalent national or international designation
Superior ability to interpret complex coverage conditions and exclusions
Superior report writing ability, and proven ability to analyze and present claim data to insurers in an organized and professional manner
Ability to oversee and direct consultants, appraisers, lawyers, forensic accountants and engineers, and other experts to ensure timely and effective claim resolution
Extensive specialist claim handling experience in physical damage to power units, trailers, equipment and cargo, theft and fraud investigations, environmental impairment related to fuel spills and transport related spills of other pollutants, subrogation liability and bodily injury investigations, accident benefits, and transport related property (warehouses, terminals, maintenance facilities)

Claims Adjuster – Transportation Equipment & Cargo

Key skills