Senior Customer Marketing Specialist

Role Overview

• Build executive-level messaging frameworks used across CXCs, mega-events, and roadshows
• Create consistent end-to-end customer narratives across awareness, engagement, conversion and expansion
• Elevate the storytelling quality of global Honeywell-owned events and executive briefings
• Enable regional teams with localized experience playbooks
• Drive measurable pipeline impact through narrative-led customer engagement
• Design end-to-end executive narratives that clearly communicate Honeywell’s value.
• Build modular messaging frameworks that scale across CXCs, events, and executive briefings.
• Translate complex solutions into simple, outcome-focused executive stories.
• Partner with senior leaders to craft keynote messaging, boardroom content, and strategic presentations.
• Develop storytelling for fixed CXCs (e.g., Atlanta Experience Center) and mobile CXCs (tech truck roadshows).
• Design the narrative flow across demos, exhibits, product zones, and customer success stories.
• Create scripts, talk tracks, signage content, and presentation decks for CXC tours.
• Ensure every CXC visit delivers a consistent, high-impact Honeywell story.
• Lead messaging strategy for global growth summits, leadership kickoffs, customer conferences, and executive events.
• Create reusable messaging toolkits for regional events.
• Align executive storytelling with localized demand generation strategies.
• Build messaging frameworks that support priority consultant engagement strategies and pipeline growth.
• Work with regional marketing leaders to adapt executive messaging into localized experiences.
• Develop playbooks for CXCs, roadshows, and regional events to ensure consistency globally.
• Train regional teams and presenters on storytelling delivery.

Requirements

• A minimum of 6 years of experience in strategic storytelling, executive communications, or marketing strategy roles.
• Experience developing messaging for executive audiences and complex B2B solutions.
• Experience supporting global marketing teams across multiple regions.
• Strong ability to simplify complex technology into compelling executive narratives.
• Experience building keynote messaging, or CXC storytelling frameworks.
• Data-driven mindset connecting storytelling to pipeline impact.
• Strong facilitation and collaboration skills with senior leaders.
• Bachelor’s degree in marketing, communications, journalism, or related field.

Benefits

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays.