Serves as the brand champion and expert, ensuring brand integrity
Plans, implements, and executes successful implementation of the Retail Store Monthly promotions at all stores within their region
Represents the company and provides support as needed at various trade shows and conventions
Provides feedback to Category Management team on programs and how to better execute
Provides suggestions for store flow based on expertise in the Guest flow and experience
Works in conjunction with Space Planning and DMs to properly reflow stores
Utilizes category and consumer insights to identify growth opportunities and drive innovation in product development as well as marketing initiatives
Monitors Team Member turnover and works with Store Management to develop retention strategies
Monitors and ensures all training is on target
Maintains contact with store managers through phone calls, emails, and virtual meetings as well as in person site visits
Is knowledgeable and active in new store system installations and programs
Supports management team to achieve targeted EBITDA, sales, margin and shrink
Monitor store inventory levels
As needed, assist the Loss Prevention Group in assignments
Performs other duties as necessary to support the objectives of division and company

Bachelor’s Degree or equivalent combination of education and/or experience
Five plus years of experience in retail/marketing
Strong in Microsoft Excel/Power Point/Word
Excellent planning and execution
Willingness to travel and holds a valid driver’s license with acceptable driving record
Able to lead people through a clear vision, proper training, ongoing development, and positive recognition to unleash the talent within each employee
Proficient in planning and analytical skills to create positive financial results always. (e.g. understanding the calculations on the P &L, coverage ratio, budget & expense reports, etc.)
Stays current with industry “best practices” by bench marking competitors, reading convenience store periodicals
Exhibits excellent verbal and written communication skills to deliver information clearly and accurately in responding to questions from groups of managers and to the public.

Store Support Specialist

Key skills