Directly manage second-line managers and a handful of frontline managers, motivating and coaching them to achieve quarterly targets and strategic business objectives.
Develop and execute GTM strategies specifically designed for "Parent/Child" account models.
Partner with Sales Ops and Finance to manage the unique billing and onboarding complexities inherent in network accounts.
Recruit, hire, train, and develop top talent, building a pipeline of future leaders within the organization.
Partner with Marketing leadership to innovate on customer experiences, drive lead generation, and experiment with pricing and acquisition strategies.
Regularly report on key metrics to identify strengths and areas for improvement, using data-driven insights to guide decision-making.
Drive strategies to boost engagement, upsell, and retention, rapidly testing data-driven ideas for continuous improvement.
Requirements
10+ years of experience in SaaS sales, account management, or customer success, with at least 4+ years in leadership roles.
Demonstrated success leading CMRL or MM customer segments with complex deal cycles, cross-functional dependencies, and strategic renewal motions.
Strong operational acumen and comfort working with Salesforce, dashboards, AI tools, forecasting models, and pipeline analytics.
Experience with value-based selling, solution consulting, and/or multi-product growth motions.
Excellent communicator and cross-functional collaborator with the ability to influence up, down, and across the organization.
Proven ability to build and scale teams in fast-paced, high-growth SaaS environments.
This is remote role and can be based anywhere in the in US or Canada
Benefits
health, pharmacy, optical and dental care benefits